Shipping policy

Order Processing & Delivery Time

  • Orders are typically processed and shipped within 48 to 72 hours on weekdays.
  • Shipping times vary based on the destination and shipping method selected at checkout.
  • Please account for potential delays during holidays.


International Shipping

  • We offer international shipping. To receive a shipping quote, please email us at 801collectors@gmail.com with your shipping address and the items you wish to purchase.


Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking details, including the shipping carrier and tracking number.
  • If you do not receive a tracking email or encounter issues with tracking, please contact us at 801collectors@gmail.com for assistance.


Available Shipping Methods

  • We determine the shipping carrier based on the package dimensions and weight.
  • For addresses within the lower 48 U.S. states, standard shipping is via USPS First Class. Larger orders may be shipped via UPS or the most cost-effective option.
  • If you require expedited shipping (e.g., Next Day Early), please contact us for a quote.
  • For international orders, we provide competitive shipping quotes using USPS, UPS, FedEx, DHL, and GlobalPost.


Insurance & Signature Requirement

  • All shipments include insurance covering the package's value, which is factored into the checkout price.
  • Orders valued at $199 or more require a signature upon delivery. If the package is returned due to an unsuccessful signature attempt, the buyer is responsible for additional shipping costs.


Lost, Stolen, or Damaged Packages

  • If your package is lost, damaged, or stolen during transit, notify us within 3 business days of the delivery date so we can work with the carrier on a resolution.
  • Claims submitted after this timeframe may be denied due to carrier restrictions.
  • 801 Collector is not responsible for damages occurring outside of our control. Insurance claims for transit-related damages must be processed through the shipping carrier.
  • For consignment packages sent to us by customers, 801 Collector assumes responsibility only after confirmation of receipt and condition. We are not liable for any damage or loss during transit to us. Please package your items securely to prevent damage.


Local Pickup

  • If you prefer local pickup, please contact us before placing your order. Orders placed for shipping cannot be converted to local pickup once processed.


Returned Packages & Address Changes

  • If a package is returned due to an incorrect address, relocation, or failed signature delivery, the original shipping fee is non-refundable.
  • If you would like the package re-shipped, you will be responsible for an additional shipping charge.
  • If you need to update your shipping address, please contact us immediately. Address corrections cannot be made once an order has shipped.


For any additional shipping-related inquiries, feel free to reach out to us at 801collectors@gmail.com.